Verified government source

SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Ryobi RY907022FI

Category

Lawn Equipment

Report number

20200406-C6713-2147373043

Ownership age

About 1 months to failure (from purchase date when reported)

Failure type

Overheating

Incident narrative

SaferProducts.gov consumer incident report 20200406-C6713-2147373043. Severity: Incident, No Injury. Product: Ryobi RY907022FI. Incident: I bought a Ryobi RY907022FI generator based on the recommendation of [REDACTED]. I purchased the generator through Home Depot. When I started assembling the generator I ran across a manufacturing defect in step 3 where you attach the positive red cable to the battery. Per the assembly diagram the positive cable has another red wire bound with it and they are supposed to come around the front of the battery to be attached. The unit I received the second red wire was too short to be attached in this manner. The only way to attach it was over the top of the battery. The second red wire was so short that if you attached the cables the second red wire was snug against the housing of the generator. I consider this a safety defect since the housing will get hot and eventually melt the plastic covering of the wire. The wire will then come in direct contact with the housing. I don't know what will happen if that happens. Hopeful the unit will just short out and stop operating. I called Ryobi and they said to just return the item and reorder it. Home Depot picked up the defective unit and I reordered the exact same model. The second unit came with the same manufacturing defect.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.

Official report number: 20200406-C6713-2147373043. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.