Verified government source

SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

First Alert PC1210V

Category

Smart Home Device

Report number

20200408-10B01-2147373019

Ownership age

About 3 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20200408-10B01-2147373019. Severity: Incident, No Injury. Product: First Alert PC1210V (Two pack of First Alert, Smoke and CO detectors, model number PC1210V). Incident: I purchased a two pack of First Alert, Smoke and CO detectors, model number PC1210V on January 6, 2020 from Costco. About 2 weeks ago one started beeping during the day, I took it down and reset it and it appeared to work. This morning at 1:45 AM it went off and sounded an audible alert, thank G-d there was no issue. I removed it and attempted to disable the device. Following instructions on device back I was unsuccessful at disabling the device (as noted by items 1 and 2 in picture below). I broke off portion of tab noted (the bottom one). That was unsuccessful at silencing the alarm. I then attempted to take apart the device, it was very difficult. I used two 3/8� long slotted screwdrivers and a hammer to break apart the device. Fortunately, I did not hit the lithium battery and start a fire. Believe these devices should be recalled. � I am concerned others may experience similar issues with this smoke/CO detector and be unsuccessful in turning it off. Then they may attempt to silence it by tearing it apart or by smashing it with a hammer/mallet. This could cause a Lithium fire. � Per further exploration I surmised I was supposed to tear away/break away something located a few inches from the �DEACTIVATE� instructions and arrow. This is noted by items 3 & 4 noted on pictures.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.

Official report number: 20200408-10B01-2147373019. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.