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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Haier HW80-B14636N (prior Haier unit)

Category

Washing Machine

Report number

20200410-3B167-2147372978

Ownership age

About 25 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20200410-3B167-2147372978. Severity: Incident, No Injury. Matched catalog product: Haier HW80-B14636N (prior Haier unit). Source model text: HLC1700AXW. Incident: Our Haier HLC1700AXW ventless combination washer/drier unit stopped working a couple months ago without warning or error code. Recently, we decided to investigate to see if we could resell the unit since we are moving. I opened the back to install the shipping bolts and noticed the acute smell of burnt plastic. I removed the top and clearly saw signs of electrical fire. Upon investigation we found that the wire harness, plastic, and control board connections had melted and fused.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20200410-3B167-2147372978. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.