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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Frigidaire Model # FFHS2611LW

Category

Kitchen Appliance

Report number

20200417-5E206-2147372863

Ownership age

About 17 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20200417-5E206-2147372863. Severity: Incident, No Injury. Matched catalog product: Frigidaire Model # FFHS2611LW. Incident: I own a 24" Frigidaire wall oven. During routine use of oven, fluids juices (small amounts -not a deluge) that fall of the top lip of the oven can drip right into the top control panel. This happened to me while I was cooking yesterday and I heard several large electrical zaps as the unit shorted. I disassembled the unit and found the whole panel burned out, but worse, there are open/exposed 220V electrical contacts on the back!!! No seal, No back cover on the control panel-exposed metal contacts. This is a highly unsafe design with obvious electrocution and fire risks

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20200417-5E206-2147372863. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.