SaferProducts incident

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20200430-DE99E-2147372638. Severity: Injury, Seen by Medical Professional. Product: Blue Star RNB486GSS Blue Star RNB486GSS (48 " gas oven, open flame, Blue Star RNB486GSS, Serial Number 1703602). Incident: At 5:00 PM, 27 April, 2020 my daughter [REDACTED] opened up the main stove on the 48 inch Blue Star (RNB486GSS, Serial Number 1703602) and was blown back by gas which also burned her eyes. The light and convection was on in the main oven of this 48 inch range. [REDACTED] heard a pop, felt heat and had gas hit her eyes and was knocked back and fell over into the refrigerator door which is directly to her left and suffered yet another serious concussion. She left early to bed and was unable to /still is unable to function normally to date (This was some 2 weeks ago and is another serious concussion). NOTE: (My daughter had a serious concussion last year in 2019 and suffers from debilitating headaches, concentration, vision, and cognitive function. She is a senior at [REDACTED] University and is trying to graduate with this injury which was due to the product failures identified by the company. The vendor and the local distributor did not contact me with a recall, notice or backfit. No notice has come to myself, the owner of the stove, further , while the serial number range is in the window in your [REDACTED] the above model is not in the notice (RNB486GSS), Serial Number 1703602. I was a GS14-801 senior Federal Safety and Reliability Engineer for DoD, NRC, and DOE. The FRACAS system failed here. Their is gross black oxide on the igniter. (I left this in situ - does anyone want to document this further, would you want to document the As-Is installation?) It seems that air currents can be addressed with a cowling or an interlock over to the thermistor, etc.. There is a lot of