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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Kenmore 79071852300

Category

Kitchen Appliance

Report number

20200518-7CE35-2147372286

Ownership age

About 198 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20200518-7CE35-2147372286. Severity: Incident, No Injury. Product: Kenmore 79071852300 (Kenmore Gas range use for personal home cooking. Model 79071852300). Incident: We were using the stove top on our range. Two burners were on. I thought I smelled something funny but could not place what I was smelling. I continued to cook and then a large poof of flames came out from under the pans I was using. Large enough to make me step way back and scare the heck out of me. The poof was just one burst of flames and then the flame under each pot went back to normal. I was just standing back still in a little shock of what just happened, and then the two front knobs just melted off the front. And then you could see there was fire filling the space under the lid of the range. We had to have someone run to get pliers so we could turn the knobs off. We did this and then just left it thinking the problem was over and that we would be needing to go buy a new range the next day. After a bit, I realized I still smelled something strange and after looking at the range again, we realized the entire top of the range was very very hot. We couldn't even touch it. Using tongs, we moved the little cover off of the top of the burner and found that the fire was still going underneath. We were able to put that out and then we pulled the range out and turned off the gas to it. I have a video of the fire and pictures.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.

Official report number: 20200518-7CE35-2147372286. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.