Verified government source

SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Ryobi Ryobi 40v battery and charger, purchased 5-10-2020.

Category

Lawn Equipment

Report number

20200601-43AA5-2147371975

Ownership age

Not stated

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20200601-43AA5-2147371975. Product: Ryobi Ryobi 40v battery and charger, purchased 5-10-2020.. Incident: My husband and I bought a Ryobi lawn mower with the 40v battery and charger on May 10, 2020 from Home Depot in Summerville, SC. The lawn mower was used three times and then the battery acted flukey and would not charge/hold a charge. We tried one more time to charge the battery on 5-30 with plans to return the product on 5-31. The 40v battery exploded and caused a fire in our house.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.

Official report number: 20200601-43AA5-2147371975. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.