SaferProducts incident

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20200611-FA1B4-2147371781. Severity: Incident, No Injury. Product: SAMSUNG RF28HMEDBSR (Samsung 28.15 cu ft 4 door French Door refrigerator, Stainless Steel Model #RF28HMEDBSR). Incident: We purchased a suite of appliances from Home Depot July 4, 2016. Three of the appliances were Samsung products-French Door refrigerator with ice/water in door, over the range microwave and dual oven stove. Due to delivery delays and then service tech flooding kitchen when installing dishwasher it was October before we had a functioning kitchen. The Samsung microwave caught on fire the 4th time it was used. After multiple calls to Samsung we finally received a refund. Samsung French Door refrigerator with ice/water in door had water coming from under fridge and in the middle drawer in May 2017. We had been on a weekend trip and thought it could be due to ice maker being full and could not dump more in bin. It only did that once however it has been freezing over since then.The ice maker has been replaced twice. It continues to freeze over. It has frozen over 4 times since May 26,2020. It has frozen up 2 days in row this week. Ice Maker grows mold where ice comes of maker and on rubber chute in door. Refrigerator started making loud noise around the ice maker. Noise stops when door is opened. Due to the noise I started checking the internal temp of the unit. The door temp shows 36/37. Internal temp ranges from 41-45 and has gone as high as 50. I have had to thrown away food that had spoiled after just 1 day in fridge. I have taken meat back to grocery store that was spoiled thinking it was fault of grocery store-I now know it is due to fridge. I now freeze meat when I purchase it even if I plan to cook it the next day. Bagged salad goes bad after 1day. I am a cancer survivor w