Verified government source

SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Adora Jgb720sej3ss

Category

Kitchen Appliance

Report number

20200617-C1D85-2147371645

Ownership age

About 24 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20200617-C1D85-2147371645. Severity: Injury, Seen by Medical Professional. Product: Adora Jgb720sej3ss (Adora GE gas range convection Model Jgb720sej3ss). Incident: I have an Adora 5.0 gas range. I normally love gas stoves and this one had self cleaning feature. The knobs peeled the silver and the lower drawer is so light it has difficulty shutting straight so always requires two hands to keep it from derailing. For two years I struggled with fire alarms going off every time I warmed a can of veggies on the stove. I had to use vent fan, and a kitchen fan even with something like a grilled cheese. Two years I cooked with this stove ...one Saturday I turned the oven in and next thing I know the underside of the oven tray...below the bottom, where�s the grills light,... suddenly was on fire and billowing smoke. We put it out with water and husband was quick to blame my cooking spills. After removing the tray he found a pile of dog kibble...charred to little black briquettes. But there were no drips to explain the fire. We cleaned up and vacuumed out . Had pizza that night and guests mentioned a slight smell of gas. The next morning, the residual smell of pizza so I lit a candle. All day. Two day�s later a friend walks into my house and insisted I call the gas company. I did. He arrived and after checking out furnace, fireplace and lines to house ..l all�s well! Except the stove. It�s leaking gas from burners, knobs, the cracks of the oven, the oven it self. it was horrendous. My stove got red tagged ! It sure explains my extreme sleepiness during the day.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.

Official report number: 20200617-C1D85-2147371645. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.