Verified government source

SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

DynoGlow DGP483CRP

Category

Kitchen Appliance

Report number

20200623-E9460-2147371537

Ownership age

About 4 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20200623-E9460-2147371537. Severity: Injury, First Aid Received by Non-Medical Professional. Product: DynoGlow DGP483CRP (DynoGlow DGP483CRP). Incident: On June 7, 2020 my LP grill caught on fire due to gas leaking on the factory assembled gas line assembly. The leak was at a joint *between* the regulator and the screw on connector. Again, this is a factory assembled assembly. While the rest of the grill is consumer assembled, I had conducted a leak test on the initial use with no problems found. The grill was purchased 2/29/20 and assembled on 3/1/20. Between that date and final use on 6/7/20, the grill was used maybe 10 or 12 times. It was garage kept and cleaned including the grease tray when not in use. The grill was a DynoGlo model DGP483CRP serial number 194BFA1189. I have contacted the parent company of DynoGlo with no response yet. Contact was made on 6/21/20 via their online web form. I put the fire out with a fire extinguisher kept in my garage. Unfortunately after putting out the fire, leaking gas could clearly be heard and smelt. While attempting to shut off the propane tank, I burned my right thumb and two fingers as the tank was still very hot. I finally shut off the gas by using an oven mitt. While I was able to return the grill to the store I purchased it at, I have pictures of everything.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.

Official report number: 20200623-E9460-2147371537. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.