SaferProducts incident

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20200707-BBF87-1993644. Matched catalog product: Samsung Samsung NE589500SS. Source model text: A 10 e 32 G Black. Incident: The subject had received the phone the day prior as a gift. He stated he had charged the phone overnight and went to make a phone call the next morning after disconnecting the phone from the wall charger. He stated he was having trouble making the call. He became irritated with the phone and began to twist the phone with his hands. As he was doing this the phone began to smoke and caught fire. He threw the phone on the floor and began stomping on the phone to extinguish the fire. He then took the phone and threw it in the toilet to ensure that the phone was extinguished. He proceeded to open a window to begin ventilating the smoke from the room.