Verified government source

SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Samsung Galaxy S7

Category

Kitchen Appliance

Report number

20200723-F0615-2147370897

Ownership age

About 49 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20200723-F0615-2147370897. Severity: Injury, Seen by Medical Professional. Product: Samsung Galaxy S7 (Samsung Galaxy S7 brand cell phone and charger.). Incident: On the evening of July 9th 2020 while sleeping I was suddenly awoken by the sound of hissing. Looking over at my dresser to see a bright orange flame coming from my Samsung Galaxy S7 phone that I had plugged in to it's charger. Smoke started to fill the room as I got out of bed and unplugged the phone cord from then power strip when I exited the room. Informing my partner that "I think my phone is on fire" we came into the room to find it full of foul smelling smoke. We opened the bedroom window and turned on all the fans we could before leaving the room. Around 30 minutes later I returned into the bedroom to scoop up the phone into a stainless steel sauce pan and placed it outside on my balcony. We left the window open for the entire night and the following day. The next day my partner was feeling a tightness in their chest and went to the hospital for a check-up. The doctor said she had minor lung irritation and if it persisted over the next few days to come back. Luckily over the next day it went away on its own. Myself I did have some irritation after the incident that cleared up over time and did not seek medical attention. Fortunately my dresser did not burn and the phone's case seemed to have protected it. The battery did send black specks all around that stuck to bed sheets, pillows, etc but did not burn them. The black specks caused a slight tingly sensation to the skin from battery acid I'm assuming. The phone is a complete wreak and I feel that nothing is salvageable from it.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.

Official report number: 20200723-F0615-2147370897. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.