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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Samsung 1st stove NX58M9420SS 2nd stove NX58H9500WS

Category

Kitchen Appliance

Report number

20200804-03EFD-2147370704

Ownership age

Not stated

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20200804-03EFD-2147370704. Severity: Incident, No Injury. Matched catalog product: Samsung 1st stove NX58M9420SS 2nd stove NX58H9500WS. Source model text: NE58R9311SS/AA. Incident: Last night, we just sat down to eat dinner. We used the Samsung oven and our air fryer to make dinner, not the stove. . We smelled smoke and got up to find the source. The pot holders were in flames they had a metal pan sitting on them with food. The air fryer basket with food was sitting on edge of stove and the corner was melted on it. We picked the pot holders up and threw them in sink with water. Smoke was choking us we opened doors and windows. The glass top on the stove has the print of the hot pad on it. Somehow someone bumped the knob getting their food and the burner came on without us knowing. The pot holders were burnt black and one fell apart .

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20200804-03EFD-2147370704. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.