afterwarranty
/
InsightsSubmit report

Verified government source

SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

GE JVM6175SF1SS

Category

Kitchen Appliance

Report number

20200805-E9844-2147370666

Ownership age

About 52 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20200805-E9844-2147370666. Severity: Incident, No Injury. Product: GE JVM6175SF1SS (GE over the cooktop, built in microwave with fan Model 2F224616B). Incident: A couple months ago my microwave starting turning on as soon as I would open the door, put something into it and close it. I didn't push any buttons to start it or actually have to put anything in it, I just had to open and close the door. Then I noticed when I would use one of the sensor buttons, like Reheat or Potato, it would beep as if it were done, but keep running. It was over cooking food to the point I would have to throw it out. I believe it was arcing sometimes as well. The turning on automatically was intermittent and I thought it had actually resolved itself, until last week. I put a potato in the microwave, pushed the Potato button and went into the living room. All of a sudden I heard the microwave making weird noises and when I went into the kitchen the potato was totally on fire inside the microwave. I haven't used the microwave since, but it smells like smoke especially when I open it.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
Search SaferProducts.govPublic database export (SPDB.zip)Back to reports

Official report number: 20200805-E9844-2147370666. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.