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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Quiet Kool Dehumidifer END70E1

Category

Home & Garden

Report number

20200807-F01C8-2147370636

Ownership age

About 17 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20200807-F01C8-2147370636. Severity: Incident, No Injury. Product: Quiet Kool Dehumidifer END70E1 (Emerson Quiet Kool. Capacity 70 pint/24 hours. Rated voltage 115 V. Current 8.1 A. Made in China. Customer service 1-844-801-8880). Incident: Dehumidifier was plugged into a regular electrical socket. Appliance had been working normally, and filter was clean. Appliance was being used in the closed garage to lower the humidity. Appliance had been running for less than two hours Stopped working. Thought the home fuse had tripped, but it was fine. When I shook the cord, the appliance came back on. I unplugged the electrical device and saw a seriously corroded electrode. Only one electrode of the plug was impacted. The ground and the other electrode were fine. The corroded electrode was black and the plastic was melted around it. The area around the electrode was built up and not flat anymore.. The cord was also bent, suggesting that maybe the inside the cadding the wire was melting away. When I unplugged the appliance.ade in China. I purchased two of these Emerson dehumidifiers from Brandsmart USA in West Palm Beach, Florida. Now I am concerned they are a fire hazard.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20200807-F01C8-2147370636. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.