SaferProducts incident

Failure type

Electrical shock / short

Incident narrative

SaferProducts.gov consumer incident report 20200812-00FD4-2147370511. Severity: Injury, No First Aid or Medical Attention Received. Product: GE JRS06SKSS (GE� 24" Electric Single Standard Clean Wall Oven Model #: JRS06SKSS Electronic oven controls Clear View window Interior oven light Dimensions: 28 3/16 H x 23 3/4 W x 23 1/8 D). Incident: This report involves an electrical shock hazard from a GE built-in oven (Model #JRS06SK2SS) and is the second failure of this unit. I am not the owner but have first-hand knowledge of both incidents. The owner of the home is an elderly woman whose son [REDACTED NAME] is my friend. [REDACTED NAME] contacted me in March of 2019 and asked if I could inspect his mother's stove after she claimed to be shocked while making contact with it. During my inspection, I measured approximately 120V AC using a voltmeter. I disconnected power to the oven at the breaker and advised my friend to contact GE and to file a complaint with CPSC. I can confirm that GE was contacted but am unsure at the time of this writing whether CPSC was notified. A GE repairman came to the home within a week, replaced some unidentified component on the oven but refused to provide [REDACTED NAME] with any receipt or documentation. The second incident occurred recently and I visited the home on 8/12/20 and measured 113V AC using the same voltmeter. This measurement was made by placing the negative probe on the stainless steel sink and the positive probe on either the stainless trim on the oven door or on one of the stainless screw heads inside the oven at the bottom surface near the door. (picture attached to this record) THIS IS AN URGENT SAFETY MATTER I am a former [REDACTED] and would greatly appreciate some follow-up to this matter. I am concerned that other consumers may have already been hurt or killed by this potential defect especially those with pre-existing heart ailments. You can contact me directly or