SaferProducts incident

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20200817-948CE-2147370415. Severity: Incident, No Injury. Product: Kidde P3010L (Kidde Ten Year Smoke Alarm Model P3010L Living Area). Incident: in December 2019 I purchased and installed four Kidde model P3010L 10 year Living Area smoke alarms. Within three weeks, one of these alarms (date of manufacture 2019, Aug. 20) went off in the middle of the night and would not stop. There was no smoke or fire present. I got out a ladder and took the alarm down and disabled it per the manufacturer's directions. No dirt or insect presence was seen. This unit was returned to Home Depot and replaced. Over the next month, the remaining three original smoke detectors and the replacement detector (manufacture date 2020 Jan 14) all went off during the night, were disabled and returned to Home Depot for replacement. By the end of March, three more of the replacements failed during the night and were disabled. I finally gave up on this product and replaced all four units with Code One model i9070 battery operated smoke alarms. There have been no false alarms from the i9070 smoke alarms in the four months since they were installed. I notified Kidde about the problems with the P3010L alarms and asked for a refund or gift card but their response was that they will replace defective products but they do not give refunds. Why would I want to replace these with more of the same defective product? My concern is that this product is dangerous because it generates many false alarms. It is also dangerous to the consumer when you have to climb a ladder in the middle of the night just to silence the alarm. I have read many product reviews and talked with contractors and it has become very clear that I am not the only one having a problem. Just l