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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Samsung Samsung Galaxy S10FE 5G tablet and tablet cover

Category

Electronics

Report number

20200830-D89B9-2147370150

Ownership age

About 22 months to failure (from purchase date when reported)

Failure type

Product safety incident

Incident narrative

SaferProducts.gov consumer incident report 20200830-D89B9-2147370150. Severity: Incident, No Injury. Matched catalog product: Samsung Samsung Galaxy S10FE 5G tablet and tablet cover. Source model text: S8 Active SM G892A and S8 SM-G950U. Incident: We have 2 Samsung S8 cellphones that are less than 2 years old. The batteries have expanded to the point of separating the cases and they become hot under continued use. According to [REDACTED] there is only a 2 year warrantee on these phones. I contend that this is a manufacturing defect and the batteries and or the phone should be replace free of charge. This event seems to be similar to Samsung 7 issue.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20200830-D89B9-2147370150. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.