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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

GE Model TFX30PPDBWW

Category

Kitchen Appliance

Report number

20200831-AAEFD-2147370136

Ownership age

About 8 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20200831-AAEFD-2147370136. Matched catalog product: GE Model TFX30PPDBWW. Incident: The last week of June my GE Induction range Model PHS930SLSS started to stop working. The burners would turn on or off by themselves, or not come on at all but the oven worked. They sent parts, the repairman came out, took the parts back and told me to unplug the stove every time it did this. Then, the burners stopped working again, and the oven. Well, at least before the oven worked. Have 2 roast ready to put in the oven and it doesn't work. It cost us $23 for breakfast yesterday and $56 for dinner. And, this is just for one day. We have not had a stove since the last week of June. EXTREMELY UPSET! Read online that GE has a problem with the wiring at the back of the stove that can catch on fire. They replaced parts, and still it has the same problems; so they replaced the stove this week.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20200831-AAEFD-2147370136. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.