Verified government source

SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Apple Macbook Pro

Category

Laptop

Report number

20200901-00DBA-2147370087

Ownership age

Not stated

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20200901-00DBA-2147370087. Matched catalog product: Apple Macbook Pro. Incident: The battery on my MacBook Pro (15-inch, 2016) swelled up to the point that it ruined the case and the keyboard. I believe this could have been a fire hazard. Batteries should not fail like this and I treated it very carefully, never letting it charge down very low and I only used the Apple supplied power brick and cord.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.

Official report number: 20200901-00DBA-2147370087. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.