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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

JBL Charge 3

Category

Audio Device

Report number

20200906-299C2-2147369976

Ownership age

About 32 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20200906-299C2-2147369976. Severity: Incident, No Injury. Matched catalog product: JBL Charge 3. Incident: JBL Charge 3 speaker caught fire [REDACTED]. It appeared to occur where the charging cable that came with the unit inserts into the back. I was not home, thankfully the unit was not near flammable materials, no damages or injuries. I purchased the unit in late 2017/early 2018. The number is GG0304-BH0110208. The metal portion of the power cord that inserts into the back has always seemed flimsy/easily bendable.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20200906-299C2-2147369976. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.