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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Whirlpool WFG320M0BW

Category

Kitchen Appliance

Report number

20200911-190B8-2147369862

Ownership age

About 46 months to failure (from purchase date when reported)

Failure type

Explosion / rupture

Incident narrative

SaferProducts.gov consumer incident report 20200911-190B8-2147369862. Matched catalog product: Whirlpool WFG320M0BW. Source model text: WFG320M0BW0. Incident: On 9/08/2020, the outer glass on my Whirlpool oven door exploded/shattered for no discernable reason. Glass flew everywhere, and it was lucky that no children were nearby when it happened and I was across the room, so I was not injured. The oven is only three and a half years old and there were no cracks or abrasions in the glass before this happened or any indication that there was an issue with the oven. My husband and I only use the oven once or twice a week (even less in the summer) and have never had problems with it before.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20200911-190B8-2147369862. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.