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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

HP 6310 Power Supply

Category

Electronics

Report number

20201002-25918-2147369438

Ownership age

Not stated

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20201002-25918-2147369438. Severity: Incident, No Injury. Matched catalog product: HP 6310 Power Supply. Source model text: Stream. Incident: Early this morning at 4 am I was woken up by a popping noise, by the time I came to and understood what was going on there were flames coming out of my HP laptop. My laptop was beside me on my bed charging, it was in sleep mode and nothing else power wise was on in the room. It was an original battery and charger being used. I can�t provide any serial numbers because it�s completely charred. It burned my sheets and bed too from the fire it caused. Thankfully there were no injuries just trauma.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20201002-25918-2147369438. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.