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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Samsung ne58k9500sg

Category

Kitchen Appliance

Report number

20201103-BF932-2030295

Ownership age

About 51 months to failure (from purchase date when reported)

Failure type

Overheating

Incident narrative

SaferProducts.gov consumer incident report 20201103-BF932-2030295. Matched catalog product: Samsung ne58k9500sg. Incident: (10/31/2020) The consumer has a safety concern about the knobs on the front of the stove. The knobs can be turned on too easily. While the consumer was passing out candy, her one year old child turned the stove on. There was a pot on the stove, which melted. The house was filled with smoke. The only damage was a little scratch on the cook top from the melted plastic.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20201103-BF932-2030295. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.