SaferProducts incident

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20201113-D3F5B-2147368141. Severity: Incident, No Injury. Product: Kenmore 790.97213412 (Kenmore 97213 7.2 cu. ft. DoubleOven Electric Range w/ Convection Stainless Steel Size: 31.5 x 32.5 x 49.75 Item# 02297213000 Mfr# 97213 Smooth top). Incident: Kenmore smooth top double oven range: Approximately 3 years old. Cooking brownies in the top oven and hanging out in the kitchen, we heard a loud pop and electrical 'fizzing' noise, accompanied by a fire inside the oven. Since we were right there, I was able to power off the oven immediately, while my daughter went to the garage and flipped the breaker. Smoke poured from the oven vents for about 10 minutes as we observed to be sure there was no more fire. Once the smoke cleared and the oven cooled a bit, we opened it and saw that there was hole in the bottom metal of the oven, where the flame had come through from the elements below. A repair person stopped by briefly and indicated that this unit should never ever be plugged in again and that a fire to cause a hole in the metal bottom would have had to be 1000 degrees or so. It's important to note that if we hadn't been standing right there to shut everything off immediately, this would have resulted in a house fire.