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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Samsung Model # RF28HMEDBSR

Category

Kitchen Appliance

Report number

20201130-BBD2B-2037459

Ownership age

About 69 months to failure (from purchase date when reported)

Failure type

Product safety incident

Incident narrative

SaferProducts.gov consumer incident report 20201130-BBD2B-2037459. Matched catalog product: Samsung Model # RF28HMEDBSR. Source model text: RF28HMEDBSR/AA. Incident: 2015: The ice maker started freezing and it stopped dispensing ice. The consumer had to use a hair dryer every 2 weeks, because Ice would build up and the drawer would be stuck. The consumer had to use a hair dryer to remove some of the ice around this compartment.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20201130-BBD2B-2037459. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.