SaferProducts incident

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20201204-183A3-2147367690. Severity: Injury, No First Aid or Medical Attention Received. Product: thermador PRD48JDSGU (Thermador 48" gas range Model PRD48JDSGU). Incident: I was preheating my thermador range, model number PRD48JDSGU serial number 12 - FD980500071 around 5pm and began to smell a burning rubber/chemical smell. We turned off the range as my husband and I both began to feel ill and had nausea. we decided not to cook that evening. My nausea continued and we went to bed. At roughly 1am our carbon monoxide detector went off and we ran around the house and opened windows to air out the house and then sat in our vehicle until the fire department arrived ( I can provide proof of the fire department being called to my home). They could not find the cause. Since then I have on sporadic occasions had a similar burning and chemical smell when preheating my oven. I have reported this to thermador and they have sent [REDACTED] appliance repair out to my home on several occasions, but couldn't replicate the smell. It seems to happen on occasion and not consistently until 2 weeks ago when the same thing happened again where the smell was so bad we had to leave the house and my husband vomited from the smell. After that the entire range began blinking and clicking saying "turn knobs to off", (I have a video of this) I ran to shut off the breaker to the unit and waited a while, but once the breaker is turned back on, it does the same thing and will not operate at all. Thermador has not been helpful and I have been without a range for over 2 weeks which included thanksgiving. I am afraid to have this range in my home and want it removed and replaced as it is a hazard to my health and safety and that of my entire family. We have a granddaughter wh