SaferProducts incident

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20201208-5DB53-2147367607. Severity: Incident, No Injury. Product: LG 65SJ9500 (LG Flat screen 65" 4k television Model 65SJ9500). Incident: I am a safety engineer. 40 years in the gas industry. 30 years at [REDACTED]. I have credentials. My LG television ( Model 65SJ9500, S/N 801RMXX8V314) is a fire and safety hazard. on the night of October 11th, the screen and several associated sheets of flexible plastic fell apart and came crashing forward. The frame remained attached to the wall. This is a warrantable defect of materials and workmanship. These televisions are commonly mounted above the mantle and fireplace. Candles and combustible decorations are commonly placed there on the hearth, as we had. If the screen would have detached and fallen forward while lit candles were burning, and or a child was watching the television, the Television could easily cause serious harm to a child and or start a fire. LG has refused to take action and refused to honor the warranty. I am frustrated and I believe that this safety issue should be brought to the attention of the CPSC before a child is hurt or a home catches fire. Thank you [REDACTED]