SaferProducts incident

Failure type

Explosion / rupture

Incident narrative

SaferProducts.gov consumer incident report 20201226-D94DC-2147367205. Severity: Incident, No Injury. Product: Frigidaire LFEF3054TFG (Frigidaire Electric Range, stainless steel, black 30" W 48" maximum tall, 29 7/8" 29 1/4" w After researching this product, I learned that it is discontinued Model LFEF3054TFG). Incident: On December 23, 2020 my Frigidaire Stove Oven exploded causing the glass on the outer oven door to shatter completely to pieces. I was beginning to prepare Christmas dinner and heated the oven to 350. About an hour or so later after heating the oven, there was this a big loud boom/noise that came from the kitchen. Upon entering the kitchen I noticed that glass was all over the floor !! It was a scary moment. I was anticipating that the stove was going to eventually blow up. My family and I felt so unsafe while we were in the house. We monitored the stove all night until we could contact someone Christmas Eve morning. We were all stunned in disbelief that this occurred. Our Christmas dinner was spoiled as I had to cook the meal at mom's home, as she was cooking her meal. Very inconvenient. I thus learned that this did not just happen to me and that it has been happening for years and no one is doing anything about it!! I still have the stove as of December 26. I did speak with the warranty company and they scheduled a repairman to come out fix the stove the week of December 27, still making it inconvenient. The repair man came out to view the stove and advised that he needed to order the glass and that he would only be available on January 21, 2021 to install the glass! I then get an email on December 31, 2020 stating the there was a delay on one or more of the parts for the stove and that a replacement is being sought out! A replacement part! Come on! As of January 11, 2021 I have heard from no one the part. I am to afraid to cook on the stove not knowing what caused the ex