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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Samsung Model # RF28HMEDBSR

Category

Kitchen Appliance

Report number

20201228-B3A1A-2147367139

Ownership age

About 52 months to failure (from purchase date when reported)

Failure type

Product safety incident

Incident narrative

SaferProducts.gov consumer incident report 20201228-B3A1A-2147367139. Severity: Incident, No Injury. Matched catalog product: Samsung Model # RF28HMEDBSR. Source model text: RF28HMEDBSR/AA. Incident: Samsung refrigerator ice maker continually freezes up and interior frig temp fluctuates. The interior temp does not match the exterior set point display. Unsafe inside temps...food safety issue. Samsung offered me $1196.36 refund for defective appliance. They know its a design defect and continue to sell it.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20201228-B3A1A-2147367139. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.