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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Rheem Model: XE50T12EC55U0 Serial: RH A161406493 Gallons: 80

Category

Home & Garden

Report number

20201229-EEFEF-2147367099

Ownership age

About 68 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20201229-EEFEF-2147367099. Severity: Incident, No Injury. Matched catalog product: Rheem Model: XE50T12EC55U0 Serial: RH A161406493 Gallons: 80. Source model text: XE50T12EC55U0. Incident: Rheem water heater Model Number XE50T12EC55U0, Serial Number A091520462 tripped circuit breaker, burn wires were found to have melted plastic wire encapsulation and cause shorting inside. This situation could have caused a fire.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20201229-EEFEF-2147367099. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.