SaferProducts incident

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20210105-D0992-2958259. Severity: Incident, No Injury. Product: Costco SPD3- VPR 900B 300J (Costco Surge protector Model SPD3- VPR 900B 300J I said this item had 4 plug ins but it had 6.). Incident: An extension cord had a (55�) TV, VCR, DVD player and a receiver, plugged into it. That extension cord was then, plugged into the surge protector, which was plugged into a wall outlet A friend [REDACTED] lives in house. 11/2020: The consumer saw sparks emit from the surge protector and the TV stopped working. The consumer called a friend, who came over and examined the items. The surge protector was extremely hot to the touch. The friend unplugged it from the wall outlet. There was a brown spot above the outlet on the wall and the protector show signs of melting and some brown discoloration. Two of the plug, on 2 different wall outlets, no longer work. They were on the same wall, where this incident occurred in the home. The consumer called the dealer and was advised to bring in the protector and speak with [REDACTED]. The consumer was also instructed that she would sign some insurance paper, when she came in. The consumer went to the dealer, but [REDACTED] was not available. The consumer was instructed to speak with [REDACTED] and she ended up speaking with [REDACTED]. [REDACTED] said he heard of this matter, but did not have substantial details about the situation. The dealer's representatives asked to keep the surge protector, but the consumer preferred to keep it. She said she can�t afford an electrician and believes that this presented a substantial fire hazard.