Verified government source

SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Rheem XE50T12EC55U1

Category

Home & Garden

Report number

20210119-2A8E6-2147366410

Ownership age

About 24 months to failure (from purchase date when reported)

Failure type

Overheating

Incident narrative

SaferProducts.gov consumer incident report 20210119-2A8E6-2147366410. Severity: Incident, No Injury. Matched catalog product: Rheem XE50T12EC55U1. Incident: my Rheem electric water heater overheated and melted the wire sheathing and cover of the upper thermostat ECO

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.

Official report number: 20210119-2A8E6-2147366410. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.