SaferProducts incident

Failure type

Electrical shock / short

Incident narrative

SaferProducts.gov consumer incident report 20210121-E9296-2147366363. Severity: Incident, No Injury. Product: Frigidaire Model #FFEF3054T8F (Frigidaire stainless steel electric stove Model #FFEF3054TS Model #FFEF3054T8F). Incident: What happened that made you want to report? The glass door on my Frigidaire oven spontaneously exploded. This is not normal wear and tear, this must be a factory defect. A quick online search shows hundreds of reports of exploding glass oven doors nationwide. I also found investigative TV reports and a website (classaction.org) collecting information for a potential class action lawsuit. There is clearly a problem here. What type of product(s) were being used? Frigidaire electric oven model #FFEF3054TS Who was using the product(s)? Mother of house was using the product. How were the product(s) being used? The night this happened, I mixed up cookie dough, pushed the button to turn on my oven, and heard a loud explosion. Then I heard glass shattering. The entire exterior glass door on my oven shattered next to my legs. I was in a dress, and had no protection for my legs, but was at least wearing socks. (Obviously I didn't move.) Both my husband and college aged son heard the loud bang, followed by me screaming, and thought I had fallen. My husband was upstairs, my son was downstairs, and I was on the main level. The explosion was loud enough for both of them to hear it on a different floor. Were there any injuries that happened or may have happened while using the product? I slowly backed away while my husband swept the glass up. I could feel tiny pieces of glass in arms and legs, so showered and carefully dried off with a heavy towel. I am also a cardiac patient, and the shock triggered a heart episode for me. However, I was able to manage it with no damage to my heart.