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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Frigidaire PLES399ECD

Category

Kitchen Appliance

Report number

20210125-F5203-3003853

Ownership age

Not stated

Failure type

Overheating

Incident narrative

SaferProducts.gov consumer incident report 20210125-F5203-3003853. Matched catalog product: Frigidaire PLES399ECD. Source model text: PLES399EC. Incident: (10/2?/2020) The consumer stated that she heard a pop. She looked up and saw sparks and smoke coming from one of the Frigidaire electric range's control knobs. She ran over to the range and noticed that one of the burners was fully on and attempted to turn it off, but was unsuccessful. Hence, she initiafly panicked, and then ran to the circuit breaker box and flipped the electrical switch that is mapped to the range, which completely powered off the range.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20210125-F5203-3003853. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.