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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Puri Tandoor Clay Ovens SS2 Deluxe - (Large Home Tandoori Clay Oven)

Category

Kitchen Appliance

Report number

20210218-F706B-2147365809

Ownership age

About 6 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20210218-F706B-2147365809. Severity: No Incident, No Injury. Product: Puri Tandoor Clay Ovens SS2 Deluxe - (Large Home Tandoori Clay Oven) (Puri Tandoor Clay Ovens Model SS2 Deluxe - (Large Home Tandoori Clay Oven) The product is called SS2 Deluxe - (Large Home Tandoori Clay Oven), it is stainless steel. The height is 26 inches, the diameter is 18 inches, the mouth is 18 inches, and the wheels are 4 inches. The outside is steel the inside is a clay oven where you place clay on the sides so you can stick dough on the sides to cook bread in this oven. There is a gas valve on the bottom that connects to the gas line. https://www.puritandoors.com/ss2-deluxe-large-home-tandoori-clay-oven.html this is a link to the product if you wanted to take a look at it.). Incident: We bought a home tandoor from Puri Tandoor based out of 2200 Secaucus Rd, North Bergen, NJ 07047. It is a $800 home tandoor gas oven. We are reporting at this product is very unsafe and is a potential fire hazard. The gas control on the product is very poor and is very difficult to control. The gas sometimes comes on and off randomly, and it can sometimes come on too strong such it is a fire risk in any home. We had it installed by a local gas expert and he suggested to us after looking at it and what we said about the risks that we should not operate this in our house as it is a great fire risk. This company is not responsive at all and does not listen to our concerns about the product. We feel it is our obligation to inform people as this product could cause damage in someone else's house. Since their products are made in India, we don't know if the ovens are meeting any sort of standards for safety. The knob is not properly, fixed. It can come off loose very easily and then it is difficult to shut the gas off in time. When we used it just once, we had a hard time turning it on, when it was turned on it was way too powerful and the knob came off and we had to pl

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20210218-F706B-2147365809. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.