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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Samsung Model # RF28HMEDBSR

Category

Kitchen Appliance

Report number

20210221-2B772-2147365759

Ownership age

About 63 months to failure (from purchase date when reported)

Failure type

Product safety incident

Incident narrative

SaferProducts.gov consumer incident report 20210221-2B772-2147365759. Severity: Incident, No Injury. Matched catalog product: Samsung Model # RF28HMEDBSR. Source model text: RF28HMEDBSR/AA. Incident: I bought my Samsung fridge in December of 2015. It is model number RF28HMEDBSR. There are many many complaints of defects on this fridge. A week ago I noticed there was no ice in the ice maker at all and it was dripping. We checked the door of the refrigerator to see that temperature and it read 34 degrees. The food inside was pretty warm. Who knows if we were eating unsafe food for. The freezer temp says 0 degrees and it is not at 0 degrees either. The door should show what the temperatures are inside the fridge and it should last longer than 5 years!

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20210221-2B772-2147365759. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.