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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Frigidaire FEC30S6ABF

Category

Kitchen Appliance

Report number

20210224-67A38-3080184

Ownership age

About 169 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20210224-67A38-3080184. Severity: Incident, No Injury. Product: Frigidaire FEC30S6ABF (Electric Range). Incident: Caller is reporting that he experienced similar problems with his range as the recall 09-333 Hazard: Depending on the model, the surface heating elements can: 1) turn on spontaneously without being switched on; 2) fail to turn off after being switched off; or, 3) heat to different temperatures than selected. This poses a fire and burn hazard to consumers. Caller stated that the range rear right burner when it is turned off does not power off. He stated that he has not have a service call for the range. Caller stated that this incident has been ongoing more than 2 years now. He stated that the problem was seldom but most recently it has been occurring all the time. 2/24/21 Caller contacted the company and they advised him that his model was not included in the recall. Caller feels that his model should be recalled because it poses a fire hazard.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20210224-67A38-3080184. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.