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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Samsung NE63T8511SS

Category

Kitchen Appliance

Report number

20210313-E7F9F-2147365376

Ownership age

About 4 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20210313-E7F9F-2147365376. Severity: Injury, No First Aid or Medical Attention Received. Matched catalog product: Samsung NE63T8511SS. Incident: I purchased a Samsung front control electric range (NE63T8511SS) on 11/20/2020 and took delivery on 12/26/2020. The range controls on the front are easily activated while brushing against them to place items in the the microwave or cabinets above the range. Though we've caught the burners turning on multiple times, it has twice resulted in kitchen fires and once resulted in a minor burn to my hand.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20210313-E7F9F-2147365376. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.