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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

WASAKKY "Pyramid Outdoor Patio Heater - 45000 BTU Stainless Steel

Category

HVAC

Report number

20210317-B9A20-2147365309

Ownership age

About 1 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20210317-B9A20-2147365309. Severity: Injury, No First Aid or Medical Attention Received. Product: WASAKKY "Pyramid Outdoor Patio Heater - 45000 BTU Stainless Steel (WASAKKY "Pyramid Outdoor Patio Heater - 45000 BTU Stainless Steel Propane Heater with Cover, Glass Tube Product names noted above. Stainless steel color with 1/3 lower base consisting of solid metal pieces (4) formed around "pyramid" style structure of unit, with one side consisting of a "door" allowing access to control knob and propane tank. The top 2/3's of unit consists of grated metal with a centrical glass tube that extends from the base burner to the top of the unit. The brand name and the like were shown on Amazon website but little information on shipping container or packaging materials and no identifying information on the instruction manual.). Incident: Using a recently purchased outdoor patio heater, in a pyramid design. Using it for the fourth time at night, was trying to confirm if it was producing any discernable heat (it wasn't). Pretty visual with the burner at the base, a steel pyramid tower on four sides with visible glass tube from the burner to the top of the unit where the heat is presumably intended to release. Video taping flame simply because it looked cool. Over course of taping flame observed greater intensity burning, which I first assumed meant the unit was finally working correctly and would produce proper heat. Then I noticed that it appeared the flame was no longer coming from the burner but from an area around the perimeter of the burner, within the housing of the unit. Intensity increased. I went to shut off the gas from the plastic valve that is part of the unit. The fire continued. At this point I saw that the fire was coming from the end of the regulator hose that had been attached to the unit. The rubber hose was burning slowly . I estimated I had sufficient time to reach in and turn-off the propane canister - which I did.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20210317-B9A20-2147365309. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.