Verified government source

SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Ring Model: B08M125RNW, Name: Ring - Video Doorbell Pro

Category

Smart Home Device

Report number

20210318-A8729-2147365294

Ownership age

Not stated

Failure type

Electrical shock / short

Incident narrative

SaferProducts.gov consumer incident report 20210318-A8729-2147365294. Severity: No Incident, No Injury. Matched catalog product: Ring Model: B08M125RNW, Name: Ring - Video Doorbell Pro. Source model text: Ring chime. Incident: Door chime broke apart with brittle plastic leaving metal prong exposed and creating risk of electric shock

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.

Official report number: 20210318-A8729-2147365294. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.