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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Samsung UN65JS8500FXZA

Category

TV

Report number

20210323-3E523-3135587

Ownership age

About 66 months to failure (from purchase date when reported)

Failure type

Overheating

Incident narrative

SaferProducts.gov consumer incident report 20210323-3E523-3135587. Matched catalog product: Samsung UN65JS8500FXZA. Incident: (01/2020) Picture on the TV is distorted. A dark area appears in the middle of the screen. Also, the paint on the wall next to the TV was melted because the TV got very hot.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
Search SaferProducts.govPublic database export (SPDB.zip)Back to reports

Official report number: 20210323-3E523-3135587. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.