Verified government source

SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

LG LSE4613ST

Category

Kitchen Appliance

Report number

20210405-79DA5-2147364979

Ownership age

About 2 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20210405-79DA5-2147364979. Severity: Incident, No Injury. Product: LG LSE4613ST (LG 6.3 CU. FT. ELECTRIC SINGLE OVEN SLIDE-IN RANGE WITH PROBAKE CONVECTION AND EASYCLEAN Model LSE4613ST, stainless steel color Model LSE4613ST UPC MEZ57157109). Incident: I purchased an LG electric stovetop and oven On 02/06/2021. The knobs on the stovetop ignite so easily that when just lightly brushing against them one or more burners will ignite. We noticed a thick smoke in my house because someone walked past the range and must have lightly leaned against it, and a plastic lid was touching one of the burners. We thought at first that the house was on fire, but fortunately it was a thick smoke coming from the melted and burned plastic. It took a whole 24 hours with all windows open for the toxic smoke and smell to clear. The Burners Unintentionally ignite way too often. The knobs will turn on most frequently when cleaning or when leaning on the stovetop to get something into or out of the LG microwave oven that sits above the stove. This is clearly a burn and/or fire hazard. I have already called the manufacturer and also called Costco.com to alert them.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.

Official report number: 20210405-79DA5-2147364979. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.