afterwarranty
/
InsightsSubmit report

Verified government source

SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

LG LDE4413ST

Category

Kitchen Appliance

Report number

20210410-B6A50-2147364867

Ownership age

Not stated

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20210410-B6A50-2147364867. Severity: Incident, No Injury. Matched catalog product: LG LDE4413ST. Incident: We bought a home last month that was built in 2015. All appliances are from LG. The LG range stove top knobs (Model No. LDE4413ST, Serial No. 511KMEM01140) are easily bumped and activated into full (HI) operation by bumping the knob "Clockwise". 30 minutes ago I put a reusable plastic grocery tote bag onto the largest electric burner and accidentally "bumped" the knob responsible for that burner. In no time, the bag melted generating an incredible amount of smoke which, thankfully, caught my attention. The knobs on this LG stove should be much, much harder to turn in either direction (Right - HI, Left - LOW). I feel this is an accident ready to happen and I'm concerned that an adult (or child) could be easily burned, or worse, the house may be at risk of "going up in flames". Too scary that this happened so quickly and thank goodness, I was there to return the knob to the "Off" position, extinguish the "smelting" plastic bag and ventilate our home.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
Search SaferProducts.govPublic database export (SPDB.zip)Back to reports

Official report number: 20210410-B6A50-2147364867. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.