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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Hamilton Beach Griddle Model# 38518R, Power Adapter Model# ZL203

Category

Electronics

Report number

20210426-6853E-2147364500

Ownership age

About 17 months to failure (from purchase date when reported)

Failure type

Injury-related incident

Incident narrative

SaferProducts.gov consumer incident report 20210426-6853E-2147364500. Severity: Incident, No Injury. Matched catalog product: Hamilton Beach Griddle Model# 38518R, Power Adapter Model# ZL203. Source model text: Model 14525. Incident: Hamilton Beach iron Model 14525: Bought 2019, just now using extensively. The electrical cord is directly below the handle it sits on, and is supposed to swivel to the side. The cord stays directly below the handle. When set down, the iron tips over. Grabbed it when it fell over. Fortunately not where it was hot! Very lucky not to get burned. Hamilton Beach response is contact provider of extended warranty. THIS IS A SAFETY ISSUE, NOT A WARRANTY ISSUE. This iron is still available.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20210426-6853E-2147364500. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.