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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Hamilton Beach Griddle Model# 38518R, Power Adapter Model# ZL203

Category

Electronics

Report number

20210522-E3557-2147363976

Ownership age

About 21 months to failure (from purchase date when reported)

Failure type

Explosion / rupture

Incident narrative

SaferProducts.gov consumer incident report 20210522-E3557-2147363976. Severity: Incident, No Injury. Matched catalog product: Hamilton Beach Griddle Model# 38518R, Power Adapter Model# ZL203. Source model text: EM145AAK-P. Incident: The glass door of the microwave cracked and shattered. My 15 year old daughter went to use microwave it started to crack when she opened the microwave door she called me to look at it. I grabbed a towel threw it over microwave just incase glass exploded. I then unplugged the microwave and listened to the cracking sounds till it stopped waited a bit then took towel off to exam the microwave. I touched the glass door and the some of the glass fell out of the microwave door.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20210522-E3557-2147363976. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.