SaferProducts incident

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20210608-1B24F-2147363654. Severity: Incident, No Injury. Product: Dyson heater, cooler and purifier Dyson heater cooler purifier (Dyson heater, cooler, purifier Gray and silver Oscillating and can be angled a little back or front facing Has magnetic remote control Model VJ8-US-KKA9008A UPC 3049-16/04). Incident: I had the Heat, cool purifier plugged into an outlet, the unit was running as usual, with no issues or signs of any issues. I was in the same area as the unit. I went to the kitchen, I thought I smelled something burnt. I could see my granddaughter from where I was standing in my kitchen, at first I thought it was just a neighbor that was using there wood stove. I didn't immediately rush to the living room where both the unit and my granddaughter was, until the odor was worse while at the same time the living room lights were flickering off and on. When I rushed to the living room, I immediately saw a black soot like smoke, I noticed the heater not working, the plug was still in the outlet I rushed to pull the cord from the outlet, while it was sparking, smoking, one of the prongs to the cord had turned black, the bottom rubber part of the plug was hot and melted. The outlet was black and burnt and was too hot to touch, I don't know what could of happened If I didn't notice the odor getting stronger and the soot & smoke in the air moving towards my 3 yr old granddaughter, I don't know what would of happened, if it would of caused a fire, I can't even think about if my granddaughter went near the heater or the area it was in. I can't use that outlet anymore and I even if I could, I would never chance using this product ever again, I was originally going to try to order a new cord, especially where I paid, I think over $400 or close to that for this item. I honestly can't remember the exact price, I purchased this heater, cooler from QVC, NEVER EVER EXPECTING something like t