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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Whirlpool NU40t62-403

Category

Kitchen Appliance

Report number

20210612-8DDA0-2147363551

Ownership age

About 85 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20210612-8DDA0-2147363551. Severity: Incident, No Injury. Matched catalog product: Whirlpool NU40t62-403. Source model text: NU40T61-403. Incident: As I turned on the hot water on my washer there was a loud banging sound, (it sounded as if someone was banging on the side door with two hands,). When I looked toward the water heater I saw flames coming through the vent. The noise was loud and I feared an explosion. We shut off the gas main line. Having called a technician he said that the flame melted the ignitor wire which fused onto metal.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20210612-8DDA0-2147363551. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.