SaferProducts incident

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20210619-8D7F7-2147363421. Severity: Unspecified. Product: Frigidaire FFCD2413US1A (Frigidaire 24'' Built-In Dishwasher FFCD2413US1A, stainless steel cover on door, Width: 24", Depth: 25", Minimum Height: 33 1/2", Maximum Height: 35"; I do not have a UPC code, date manufactured, or manufacturer date code.). Incident: My dishwasher (Frigidaire FFCD2413US) was running and at the point in the cycle where it should have been about to drain all the water out of the bottom and start the drying stage, it made 3 very loud thunking sounds (each about 1 second apart). I was concerned, so I opened the dishwasher door to see if there was something obviously wrong, like a moving part caught by a utensil. But nothing appeared to be wrong. After that, I could not get the dishwasher to turn back on. I pressed several buttons, but no lights came on, and nothing worked. I unplugged the dishwasher and plugged it back in and that did nothing. Then I realized the garbage disposal, which was plugged into the same outlet also wasn't working. I tried the reset buttons on all nearby electrical outlets and that didn't seem to help. I got an extension cord and plugged the dishwasher into a different outlet and that didn't help either. So I went to the electrical panel in the basement and saw that the breakers for the dishwasher's outlet needed to be flipped back, so I did that. Then I came back up and the dishwasher had turned back on, all of its lights on the panel were on, there was another thunk, and it started smoking. I opened the door right away and black smoke came out of the small narrow horizontal opening along the top of the inside of the door. I videotaped it, but it is very hard to see the smoke on the video. (I tried to upload the video but it said it was too large even though it was 81 MB [under 100 MB limit]). There was also a very strong smell of burnt electronics that started at the same time as