Verified government source

SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Hyundai 2000SI

Category

Lawn Equipment

Report number

20210627-0E96A-2147363250

Ownership age

About 86 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20210627-0E96A-2147363250. Severity: Incident, No Injury. Product: Hyundai 2000SI (Blue Hyundai 2000SI Inverter Generator). Incident: I purchased a Hyundai 2000SI Generator, and it failed during recent routine use and was no longer under warranty. After starting the engine, you could hear arcing/sparking and the Overload light illuminated on the control panel. This happened, even with nothing connected to the generator. I am an Aircraft Electrician, so I perform many repairs myself. Upon disassembling the generator, I discovered that the inverter coils and other components were only installed with plastic zip ties (commonly used for securing wiring harnesses - not in place of correct mounting hardware). The zip ties ultimately failed, permitting the coils to move, chafe and short out. There was evidence of burning/overheating, and this component is located directly below the 1 gallon gas tank. A fire in this area could melt the gas supply hose, and cause a catastrophic fire. This is manufacturing negligence, not a fair �wear and tear� failure. Upon performing an online search, other videos documenting the same condition were easily located. I have several photos showing the damaged components.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.

Official report number: 20210627-0E96A-2147363250. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.